Remote Incident Management Lead: Ai, Aiops & Itil (Servicenow) (Riviere-des-Prairies—Pointe-aux-Trembles)

03 Oct

Cognizant

Riviere-des-Prairies—Pointe-aux-Trembles

03 Oct

Cognizant

Riviere-des-Prairies—Pointe-aux-Trembles

Cognizant is seeking an experienced Incident Management Practice Lead to design, implement, and enhance enterprise Incident Management capabilities across a complex technology landscape. You will lead strategic initiatives to improve service reliability, operational resilience, and incident response effectiveness through AI-driven insights, automation, AIOps, and ITIL-aligned service management practices.Based in Canada and remote, you will collaborate with Engineering, SRE, Operations, and

📌 Remote Incident Management Lead: Ai, Aiops & Itil (Servicenow) (Riviere-des-Prairies—Pointe-aux-Trembles)
🏢 Cognizant
📍 Riviere-des-Prairies—Pointe-aux-Trembles

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