Enhance customer experience as a Customer Service Associate at Alcon in Mississauga, Ontario. Deliver effective solutions to client inquiries and optimize service interactions in this 16-month contract role.As an Associate at Alcon, you will play a vital role in supporting various customer service functions. This position empowers you to process and track orders while actively collaborating with partners and customers to address inquiries about products. You will utilize a variety of web-based technologies and tools to resolve issues, ensuring the utmost quality in service delivery.Key Responsibilities:Accurately process and track customer orders across platformsRemain updated on products, policies,



and proceduresCollaborate with customers to answer product questionsUtilize tools effectively to manage service inquiriesIdentify trends and recommend process improvementsRequirements:Secondary School Diploma; Bachelor's preferredBilingual in English and French requiredExperience with web-based technologies like SalesforceStrong communication and interpersonal skillsDetail-oriented with excellent problem-solving abilitiesDrive impactful change in customer service as an Associate at Alcon, leveraging your skills to enhance client experiences.

📌 Customer Service Associate At Alcon (Mississauga)
🏢 Alcon
📍 Mississauga