Customer-Focused Appointment Coordinator (St. John's)

Customer-Focused Appointment Coordinator (St. John's)

03 Oct
|
Steele Auto Group
|
St. John's

03 Oct

Steele Auto Group

St. John's

Join the team at Steele Mazda St. John's as an Appointment Coordinator! This role emphasizes excellent customer service and effective scheduling to enhance the customer journey.In this position, you will interact with customers through various communication channels, ensuring timely responses to their inquiries. Collaborating with the service team, you will manage scheduling and documentation to support the customer experience and surpass satisfaction targets. This role may also involve light reception duties when needed.Key Responsibilities:Timely and qualified response to customer queriesEfficiently coordinate schedules with the service teamCollaborate to exceed Customer Satisfaction Index goalsDocument customer interactions accuratelyPerform receptionist tasks occasionallyRequirements:Experience in customer service or administrationStrong communication and problem-solving abilitiesEffective multitasking and time managementMaintain discretion with customer informationPositive demeanor and detail-oriented mindsetEnhance your career while delivering exceptional service at Steele Mazda St. John's.

📌 Customer-Focused Appointment Coordinator (St. John's)
🏢 Steele Auto Group
📍 St. John's

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