Volunteer Experience · Work Experience · Work & CareerWe are hiring a Retail Supervisor for our 114 Avenue Gas Bar & Car Wash site in Fort St. John. The successful candidate will be the first line of leadership, guiding a team of gas bar attendants to deliver a top-quality customer experience.Who We AreFort St. John Co-op is a growing member-owned business with over 70 employees that has proudly served the Peace-Liard region for over 80 years. With a strong foundation in fuel, convenience, and bulk petroleum. We operate with a local focus, guided by our values of Integrity, Commitment, and Responsibility, and our mission to reinvest the Co-op's profits back into our communities.Key ResponsibilitiesEncouraging a top-quality customer experience by coaching and guiding Team MembersSupport training and development of the team to encourage continuous improvementMaintaining exceptional site standardsGuide and enforce Co-op policies and proceduresEnsure consistent quality and service of product offerings and programsSupport engagement initiatives, process improvements, and policy updatesCompetenciesEnsures Accountability – Taking responsibility for actions,



decisions and outcomesDirects Work – Provides instruction and oversight to the teamCustomer Focus – Creating a customer-centric environment that enhances loyalty and retentionOther expected competencies include: Instills Trust, Drives Results, Manages Conflict, and Decision Quality.Qualifications2+ years of front-line retail or customer service experience1–3 years of leadership experience, or relevant post-secondary equivalencyFamiliarity with BC Employment Standards, Food Safety, and WorkSafeBC legislationStrong familiarity with technology, troubleshooting and managing high-pressure environmentsAbility to safely lift 55lbs (20kg) and carry it 100 meters repeatedlyEnglish proficiency CEFR B2+: meet safety and customer-service standards.Compensation and BenefitsCompetitive salary (based on experience and education)Comprehensive advantages and employer-matched pension (CSS)Employee discounts, vacation, and performance incentivesProfessional development opportunitiesGot a question?We're here to help. Check out our FAQs, send us an email or call us at 1-(phone hidden)

📌 Retail Supervisor (British Columbia)
🏢 The FSJ Co-op
📍 British Columbia