Telework Eligible: Yes
Working Title: Waiver Policy and Compliance Supervisor Job Class: Human Services Supervisor 4 Agency: Human Services Dept Job ID: 97054
Location: St. Paul
Telework Eligible: Yes
Full/Part Time: Full-Time
Regular/Temporary: Unlimited
Who May Apply: Open to all qualified job seekers
Date Posted: 09/16/2026
Closing Date: 09/29/2026
Hiring Agency/Seniority Unit: Human Services Dept / DHS Central Office MMA
Division/Unit: DHS-Central Office / ADSA DS Services & Standards
Work Shift/Work Hours: Day shift
Days of Work: Monday - Friday
Travel Required: No
Salary Range: $43.36 - $62.21 / hourly; $90,535 - $129,894 / annually
Classified Status: Classified
Bargaining Unit/Union: 216 - Middle Management Association/MMA
FLSA Status: Exempt - Executive
Designated in Connect 700 Program for Applicants with Disabilities: Yes
The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.
The work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well‑being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Responsibilities Supervise and develop professional staff responsible for implementing, maintaining, and advancing home and community-based services (HCBS) waiver policy and related system changes
Coordinate work across multiple DSD and Department of Human Services (DHS) teams, including: waiver policy
fiscal policy and analysis
federal relations
licensing
provider enrollment, and
the Office of Inspector General (OIG)

Lead cross-functional policy and operational initiatives that affect waiver plans, service delivery systems, and statewide implementation
Balance competing priorities, allocate resources, coordinate workloads, and ensure timely, consistent, and accountable work products during periods of significant policy, legislative, and systems change
Establish strategic division priorities and represent the division on complex, high-visibility issues involving executive leadership, legislative initiatives, CMS requirements, and cross-administration coordination
Lead strategic initiatives that impact multiple statewide programs, including federally approved waiver plans, and provide organizational leadership to support counties, Tribal Nations, and providers in implementing and complying with enacted legislation, federal requirements, and waiver plan provisions
Remove systemic barriers, promote organizational alignment, and ensure policy and operational decisions advance DHS strategic priorities and long-term program sustainability
All DHS Leaders are expected to demonstrate and develop the six (6) competency themes from the Enterprise-wide Leader Competency Model:
Leading Self
Leading Others
Leading the Organization
Leading Outside the Organization
Getting Work Done
Minimum Qualifications Demonstrated leadership experience*
Leadership experience can include:




Experience as a supervisor, leadworker, team lead, project lead;
Completion of a State of Minnesota leadership program (e.g. ELI, L4);
A paid/unpaid position leading a program or chairing a committee (e.g. ERG) - experience must include:
1+ year of experience identifying issues, goals and strategic actions
100+ hours per year time commitment
AND
4 Years Of Professional Work Experience In Home And Community-based Services (HCBS), Waiver Policy Or Legislative Processes. Experience Must Include The Following Experience with long-term services and supports (LTSS) and HCBS practices, standards, and processes, at a level suitable for supervising staff involved in policy development and strategic planning activities
Principles of public policy and administration, including program policy development processes to design, establish, and implement policies, directives, and instructions
Federal and state policies, regulations, and laws that affect all stakeholders including people receiving services, families, advocates, Lead Agency Staff, providers, legislators, and administrators
Preferred Qualifications Experience with best practices in waiver plan management and initiating enacted legislation
Presentation techniques and methods for eliciting information from various audiences and engaging stakeholders
Clearly and concisely convey complex policies and procedures, both orally and in writing, to ensure audience understanding and appropriately represent the department and division to consumers, staff, and stakeholders
Lead goal-directed planning initiatives and groups, collaborating across functions, disciplines, and organizations, and overseeing the work of professional staff
Variety of experiences working effectively with others from different backgrounds and/or cultures
Additional Requirements To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.
REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.
Applicants With Disabilities Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651‑259‑3637 or email [email protected] and let us know the support you need.
About Human Services Dept WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.
Working together to improve the state we love. What do Minnesota's State employees have in common?




A sense of purpose in their work
Connection with their coworkers and communities
Opportunities for personal and professional growth
Benefits As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your Benefits May Include Paid vacation and sick leave
12 paid holidays each year
Low-cost medical, dental, vision, and prescription drug plans Fertility care, including IVF
Diabetes care
Dental and orthodontic care for adults and children

6 weeks paid leave for parents of newborn or newly adopted children
Pension plan that provides income when you retire (after working at least three years)
Employer paid life insurance to provide support for your family in the event of death
Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
Tax-free expense accounts for health, dental, and dependent care
Resources that provide support and promote physical, emotional, social, and financial well-being
Support To Help You Reach Your Career Goals Training, classes, and career development
Tuition reimbursement
Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
Employee Assistance Program (EAP) For Work/life Support A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well‑being, or job performance
Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
EQUAL OPPORTUNITY EMPLOYERS Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
Contact If you have questions about the position, contact Leigh Ann Ahmad at [email protected].

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