Become a key player in customer interactions as a Client Services Representative for Swan Plumbing, Heating, and Air Conditioning. Your role will encompass handling client inquiries and providing solutions efficiently.As part of our team, you will respond to high volumes of calls while maintaining a friendly demeanor. This position requires a robust focus on delivering superior client service and proactively understanding our services. You'll document all client interactions accurately and work towards achieving set productivity goals.Key Responsibilities:Respond to client calls and inquiries promptlyIdentify and address customer concerns effectivelyMaintain comprehensive records of client actionsProactively understand service offeringsAchieve productivity and quality assurance goalsRequirements:1-3 years of call center experience preferredHVAC and plumbing industry experience is advantageousStrong typing skills of 45 wpm or moreExcellent decision-making and judgment capabilitiesMicrosoft Suite proficiency requiredShowcase your customer service skills and join Swan's dedicated team!

📌 Call Center Client Services At Swan (Stirling-Rawdon)
🏢 SWAN Loveland
📍 Stirling-Rawdon