Join the team at Trail Appliances as a Sales Support Agent dedicated to delivering excellent customer support throughout the order lifecycle. This role emphasizes effective communication and timely service.As a Sales Support Agent, you'll play a pivotal role in maintaining customer satisfaction by managing inquiries and collaborating with various teams within Trail Appliances. Your abilities in detail orientation and problem-solving will be crucial as you assist customers from the moment of sale through to delivery. Join an entrepreneurial team committed to exceptional service.Key Responsibilities:Address customer inquiries through various communication methodsConduct outbound calls to confirm order details and paymentsSupport order processing inquiries from the sales teamWork with internal departments to ensure prompt deliveryKeep detailed records of customer interactions and resolutionsRequirements:Minimum 2 years in a customer service environmentProficient with Microsoft Office toolsEffective communication skills in English are essentialOrganized and able to manage multiple tasksFamiliarity with call center practices is a plusEmbrace a agile role focused on customer satisfaction and teamwork at Trail Appliances.