Position Title: Community Helpers CoordinatorReports To: Director of Community ProgramsPay Grid: $21-$25/hourDepartment: Community ProgramsHours: 37.5 hours/week (Temporary until March 31, 2028)Our Culture:YMCA of Southwestern Alberta strives to integrate our commitment to diversity and social inclusion in all that we do. We believe that strong leadership is created through the sharing of diverse experiences and perspectives. We actively seek candidates who embody these principles and who reflect the many dimensions of the communities we serve. We are a charitable organization that provides health and fitness opportunities, employment services, licensed childcare, and various community programs in Medicine Hat, Redcliff, and Brooks. When you work at the YMCA, you'll play an important part in building strong, thriving communities while positively impacting people's lives. Join our team at the Y, a place where everyone belongs — including you!Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day, demonstrating our values in action.We do the right thing.We are caring, respectful, honest, and responsible in all that we do.We put people first.We believe in each other – honouring our strengths, diversity, perspectives, and passions.We do what we say we will do.We lead by example.We are courageous, speaking with conviction and always willing to listen and collaborate.What qualifications are we looking for?At the YMCA of Southwestern Alberta, we strive to ensure our employees are a good fit based on their strengths, interests, and future goals.The successful candidate will have the following:Education/Certifications/Credentials/Professional RegistrationUniversity Degree or Diploma in Human Services/Social Services/ Social WorkEvidence of a clear Police Information Check (with Vulnerable Sector Search if applicable), within the last six monthsMust have a valid driver's license with a class 07 automobile insurance coverage business use (or pleasure with occasional business use)



and a minimum of$2,000,000 in liability coverageKnowledge & SkillsStrong leadership and communication skillsExperience facilitating with groupsExperience working with diverse populationsOrganization and time management skillsExceptional customer service attitude and skillsKnowledgeable in mental wellness challenges and community supportsProficient in Microsoft Excel, Word and OutlookWhat does this role look like at the YMCA of Southwestern Alberta?Reporting to the Director of Community Programs, the Community Helpers Coordinator, is responsible for administering a peer support program focused on mental health promotion and suicide awareness. Our goals is to build the capacity of youth and young adults in our community to help others access formal support and to address stigma related to help- seeking.The responsibilities and duties of this role will include but is not limited to:Customer ServiceBe committed to exceptional customer service and create opportunities to enhance every person's YMCA experienceRepresents the YMCA and association in a professional manner is internal and external forumsBuild community capacity for mental health promotionProvide young people and our community with accurate information and resources related to mental health and suicide preventionFacilitate training sessions with up to 30 peopleYMCA ValuesDemonstrate and promote a personal understanding of and appreciation for the mission, vision, and values of the YMCA and its programs and servicesDemonstrates appropriate behaviors in line with our Mission, Vision and Values as reflected in our YMCA competencies; takes a member focused approach to increase their understanding of programs offered across the Association.TeamworkAttend all YMCA meetings as requiredWork effectively within the Community team, contributing to its overall success by:Promoting the YMCA's annual Y Connect CampaignPromoting and/or attending YMCA eventsContributing to a positive and healthy workplace cultureOther duties to assist the team, as assignedWork effectively with the community to provide training,



information and resources related to mental health and suicide preventionWork in a team environment to achieve optimal, collective resultsStandards that ShineAchieve all quality standards and targets established under YMCA best practices and the YMCA's Standards that ShineGeneral cleaning as required around the facilityEnsuring all staff are aware of Standards that Shine, and work with them to create a culture of excellence in adherence to guidelines and expectations outlined by the Standards that Shine.Interpersonal/Communication SkillsCommunicate effectively with coworkers, supervisors, managers, and the senior leadership teamEnsure workplace conflicts are resolved quickly, following YMCA policies and proceduresConsult with Director of Community Services to regularly reflect on, and improve, service deliveryQuality of WorkEnsure all tasks are completed in a timely mannerInitiate, develop, and maintain contact with youth and "Helpers"Able to deal with difficult or sensitive situations and complaints with confidenceEnsure a safe, comfortable, and welcoming environment for participantsMaintain a strength-based approach that inspires participants to engage in self- development and changeMaintain knowledge of relevant services and community resourcesEngages with schools, community agencies, and other organizations to maximize services and resources to participantsWork with defined program budgetsCompliance with Legislation and YMCA Policies and ProcedureAdherence to the following at all times:YMCA Child Protection and Operational Policies and ProceduresPublic health and safety regulationsOccupational Health and SafetyAdheres to all Risk Management and Occupational Health and Safety requirements, including Work Alone Policy and Procedures and the Children, Youth and Vulnerable Adults Protection Policies and ProceduresAdheres to obligations outlined in our funding contractsWork Environment and Physical DemandsOffice located on ground levelMay lift or move items up to 50 lbsMay be exposed to all weather conditions while working outsideMay be exposed to verbal/physical abuse from external/internal clients/guestsThe Perks to Joining our Team:Paid wellness days after 3-month probationary periodPaid Birthday and Employment Anniversary DateFree Health Plus Membership with 15% discount for family members

📌 Community Helpers Coordinator (Medicine Hat)
🏢 YMCA
📍 Medicine Hat