Become an AWS Solutions Developer at Canada Life, focusing on cloud-based contact center initiatives. Leverage your expertise in Amazon Connect to enhance customer engagement solutions.In this full time role, you will design, implement, and support innovative contact center solutions using AWS services. Collaborating with business and technical teams, you will improve customer experience while ensuring platform stability and security. Your technical skills will directly contribute to the efficiency of the Contact Center operations.Key Responsibilities:Design self-service capabilities and automated workflowsDevelop and configure contact flows using AWSMonitor service performance and troubleshoot incidentsParticipate in Agile teams to optimize solutionsKeep technical documentation up-to-dateRequirements:Degree/diploma in Computing or Software Engineering3-5 years in software development and AWS environmentsStrong experience with Amazon Connect configurationsKnowledge of CI/CD pipelines and infrastructure as codeEffective problem-solving in production settingsAdvance your career and innovate at Canada Life by enhancing customer service solutions!

📌 Aws Solutions Developer At Canada Life (London)
🏢 Canada Life
📍 London