Born of a simple gesture in 1976, L'Occitane en Provence reveals the living power of flora, where the light of the sun meets the richness of the earth. With advanced expertise, we turn these natural treasures into sensorial, effective experiences, as sustainable as possible and profoundly inspired by Haute Provencal nature. Our culture is built through everyday moments, how we behave, make decisions and show up for each other. With Trust as our foundation, Curiosity as our compass, Excellence as our standard, we create lasting Impact for the people around us and our planet.Job SummaryAs the Payroll Lead, you will aid in our full cycle payroll process with a focus on the US. This role will be responsible for the collection, organization, & maintenance of company hires, beginning with initiating and completing the new hire onboarding workflow. They will be the first and main line of contact with retail stores & corporate employees, managing day-to-day payroll inquiries and functions, including processing promotions, terminations, and other personnel changes. This role will lead US bi-weekly pre & post payroll processing, help maintain various internal and external vendors, auditing, invoice payments, year-end reporting, year-end tasks, and special projects. This role will also provide back-up support for Canadian payroll processing.Job ResponsibilitiesManage workflow & processing of bi-weekly PayrollNew hire OnboardingCommunication with retail stores pertaining to employee onboarding – pulling from email and follow up on outstanding issuesLaunch onboarding, follow up & finalize process in ADPCreating and maintaining digital employee file foldersNew hire data entry into HRIS & Payroll systemMaintaining accurate data integrityActioning & organizing employee promotions, transfers,



& general updatesProcess employment status changes for US populationProcess terminations in system – keeping in compliance with final pay statesAiding in various payroll reconciling & preview processes, including ADP data audits, to ensure payroll is processed accurately and timelyFocus on SOPs & process - creating new & elevating current Payroll/HR processesMaintain US tax & payroll compliance within our 25+ US statesProvide excellent customer service experience daily to all levels of internal & external customersMaintain, update & format Excel Payroll Reports on a daily, weekly, bi-weekly bases.All other duties or projects as assignedKey Performance Indicators (KPIs)Excellent customer service to all internal and external customersAccurate data integrity and processing of employee changesTimely & accurate processing of Employee paperworkSuccessfully onboarding new hires within days of hireRequirementsEducationAdvanced Diploma or Bachelor's degree in Business Administration, Human Resources, Finance or Accounting.Experience & Skills3+ Years of full-cycle US Payroll experience with progressive mindsetExperience in the retail industry and office environment preferredExposure to Canadian Payroll is strongly recommended but not requiredADP Workforce Now,



or similar Payroll system experienceStrong verbal and written communication skills with ability to comfortably communicate with individuals at all levels of the organization.Highly organized with strong attention to detail & ability to multitaskMust be able to handle confidential & sensitive information professionally and discreetly.Strong time management, analytical & problem-solving skillsA commitment to providing outstanding customer serviceProgram experience required: MS Excel, Word, OutlookAbility to meet deadlines, prioritize tasks & maintain high integrity & business ethicsPositive, professional, and energetic demeanorMust be an ambassador of the L'Occitane brandWhat We OfferComprehensive benefits packageAnnual discretionary corporate incentive bonusCompetitive paid parental leaveGenerous employee discount to use on all your favorite L'Occitane en Provence productL'Occitane en Provence offers a competitive compensation package and a comprehensive benefits package. L'Occitane en Provence is an equal opportunities employer. One way we act on this is by continuously fostering a more diverse and inclusive workplace and organizational culture. We are committed to building an environment that is free from discrimination and harassment, where everyone feels respected, valued, and able to grow. We seek positive-minded individuals who embody our core behaviors — Trust, Curiosity, Excellence, Impact — and who share our commitment to sustainability.We welcome applications from people of all genders, ages, sexual orientations, ethnicities, background, religions, beliefs, ability statuses, and all other dimensions of diversity. Employment may be subject to verification of references and background check investigation.All Applicants:L'Occitane's Privacy StatementUnited States Applicants Only:Employee RightsFMLA: PostersFMLA Special Rules for Returning Military Members (USERRA)

📌 Payroll Lead (Toronto)
🏢 loccitaneenprovence
📍 Toronto