03 Oct
|
Overhead Door
|
Edmonton
03 Oct
Overhead Door
Edmonton
Join our Edmonton Branch as a full time Residential Service Coordinator. This role ensures efficient service cycles and maximizes customer satisfaction through exceptional communication.As a permanent member of our team, you will report to the Branch Office Supervisor and own the service cycle from scheduling to follow-up. Your expertise in managing work orders, technician communications, and timely billing will directly contribute to a positive customer experience and operational success.Key Responsibilities:Schedule service and warranty calls with customersComplete and process work order documentation accuratelyEnsure correct billing and follow up on paymentsDistribute paperwork efficiently to technicians and departmentsReview and finalize work orders for Supervisor's reviewRequirements:3-5 years in scheduling and dispatching serviceProficient with Microsoft Office Suite, especially Outlook and ExcelStrong communication and organizational skillsValid Driver's License and dependable vehicleCapable of passing pre-employment screeningsEnhance customer experiences through detailed communication and effective service management as our Residential Service Coordinator.
📌 Residential Service Coordinator In Edmonton
🏢 Overhead Door
📍 Edmonton