Provide exceptional service as a Customer Care Representative at Connect Hearing in Winnipeg, MB. Immerse yourself in client-focused interactions through phone, email, and in-person support.

Connect Hearing is a prominent part of the Sonova family and is seeking a Customer Care Representative. This role involves scheduling appointments, managing client accounts, and assisting with device cleanings and minor repairs. Strong communication and a positive attitude are crucial as you work in a fast-paced retail clinic setting dedicated to enhancing clients’ hearing health.

Key Responsibilities:
• Deliver outstanding customer service in all communication forms
• Schedule and organize appointments for Hearing Care Professionals




• Maintain client account information accurately
• Coordinate with insurance companies for billing operations
• Assist with minor in-clinic device repairs after training

Requirements:
• Strong communication skills are essential
• Experience in accounts receivable preferred
• Willingness to travel to other clinics
• Passion for learning and helping others
• Initiative to learn and grow within the role

Elevate your customer service skills while contributing to a meaningful mission at Connect Hearing in Winnipeg.
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📌 Customer Care Representative at Connect Hearing (Manitoba)
🏢 Sonova Group
📍 Manitoba