This role is based on the Creative Content Team, which is part of the larger Content Design Team at affirm
We’re the heart of affirm’s communications, UX experiences, and products shaping how we engage with our users across both web and the affirm app
You’ll join a lively group of 10+ Content Designers who work independently and collaboratively to create clear, user-friendly, and effective product experiences
As part of the overall Product organization at affirm, we ensure that every user interaction is meaningful and aligned with affirm’s broader goals, seamlessly integrating messaging into product touchpoints
We’re looking for a mid-level Copywriter to join our team, playing an essential role in shaping and delivering clear, impactful messaging across our product and marketing communications—specifically email, push notifications, and web
If you’re looking to contribute meaningfully to high-visibility projects and grow within a forward-thinking, creative team, this is an exciting opportunity
Write and refine content across product touchpoints, including email, in-app messaging, and web, ensuring a consistent voice and tone
Collaborate with cross-functional teams, including Product Managers, Product Marketing, Design, and Legal & Compliance to ensure that product messaging aligns with both user needs and business objectives
Develop and maintain messaging frameworks, content templates, and writing standards to create scalable, consistent content that serves multiple product and marketing functions
Drive content strategies for campaigns, from ideation through A/B testing,



ensuring that messaging enhances the overall user experience and helps drive key business goals
Contribute to the evolution of affirm’s voice and tone, refining how we communicate with both consumers and merchants across digital touchpoints
Support content optimization by analyzing performance metrics and iterating on content based on testing insights, user feedback, and performance reviews
Collaborate with legal and compliance teams to ensure that all content complies with regulatory standards and internal guidelines
Work closely with the Product Design team to ensure that messaging is integrated into product design and user experiences seamlessly
Champion a content-first approach to design, advocating for the inclusion of content in product decisions to elevate user experiences and engagement
Benefits Compensation: We have a simple, versatile, and transparent remote-first compensation structure so you can make the best decisions for yourself and your family
Spending Wallets: Access tech, food, lifestyle, and family planning wallets for your expenses
Supportive Communities: Get involved with our employee resource groups and community groups
Remote-first Workforce: If your role is remote, you can set up shop anywhere in your home country
Generous Time Off:



Take the time you need when life happens
Health Benefits: Get a plan that fits your needs
Mental Healthcare: Take care of your mind with great mental health programs
Parental Leave: Birth and non-birth parents get 18 weeks’ paid leave. Plus, a 4-week return-to-work transition program, at full base pay
Away Days: We offer 20 company-wide paid days off—which help our teams collectively pause to recharge
Learning & Development: Engage in exciting learning programs to level up your growth
Proven ability to collaborate effectively with cross-functional partners, including designers, product managers, and engineers, to create user-centric solutions
A passion for content innovation, bringing fresh ideas and new approaches to how we communicate with users
A self-starter mentality, capable of managing multiple projects simultaneously, meeting deadlines, and adapting to shifting priorities in a fast-paced environment
Hands-on experience writing for email, web, and in-product messaging, with a solid understanding of best practices for each medium
Familiarity with UX writing principles and best practices, ensuring content enhances usability and user experience
Attention to detail with a strong commitment to clarity, scalability, and consistency across all written content
2+ years of experience in copywriting and/or content design, ideally within a product or tech-focused environment
Experience with legal and compliance review processes, ensuring that all content meets necessary regulatory standards

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📌 Copywriter (Quebec City)
🏢 Affirm
📍 Quebec City