Elevate client experiences as a Business Analyst in Operations and Oversight with CIBC in Toronto. Join Simplii Financial to resolve incidents and enhance operational processes.As a Business Analyst, you will leverage your banking expertise to support incident resolution and implementation initiatives within the Simplii Operations and Oversight Centre. Your role encompasses business and systems analysis, root cause investigation, and knowledge sharing, all aimed at improving client satisfaction and operational efficiency.Key Responsibilities:Analyze and document functional business requirementsInvestigate root causes and recommend actionable stepsCollaborate with squads and stakeholders for clarityValidate solution effectiveness against business intentIdentify opportunities for continuous improvementRequirements:Experience in business analysis and requirements gatheringDegree in business, finance, or related fieldProficiency in JIRA, Confluence, and SQL preferredStrong analytical skills with attention to detailProven ability to work in a team-oriented environmentUtilize your analytical skills and banking knowledge to drive operational success at CIBC in Toronto.

📌 Business Analyst Operations At Cibc (Toronto)
🏢 CIBC
📍 Toronto