Become a Customer Service Agent at Jodie AI, where your expertise helps business owners navigate their AI receptionist setup. Offer support through phone, email, and chat.As a vital member of Jodie AI's support team, you will assist US and Canadian businesses from their initial setup to everyday questions. Your troubleshooting abilities will help resolve issues, while transparent communication ensures customer satisfaction. By developing help articles from frequently asked questions, you directly contribute to product enhancements.Key Responsibilities:Provide support through email, chat, and phoneTroubleshoot account and call forwarding settingsKeep customers up to date on escalationsConvert common inquiries into help resourcesFacilitate feedback between regions and the London teamRequirements:Experience in customer support or software servicesStrong written English and communication skillsGood judgment regarding customer informationHistory of resolving issues effectivelyFamiliarity with help desk tools is a bonusEnhance customer interactions with Jodie AI while driving product improvement through your insights.

📌 Customer Service Agent For Jodie Ai (Ottawa)
🏢 Jodie
📍 Ottawa