Elevate guest experiences as an E-Commerce Coordinator at Sunshine Village in Banff National Park. This role combines online sales oversight with exceptional customer service in a vibrant ski resort environment.

As an E-Commerce Coordinator, you will ensure smooth e-commerce sales processing while assisting Guest Services operations. This multifaceted position requires excellent communication skills and a systems-oriented approach to deliver prompt responses to guest inquiries via phone, email, or in-person. Expect to engage actively with both departments to create unforgettable experiences for every guest.

Key Responsibilities:
• Oversee administration of all e-commerce activities
• Manage Guest Services and E-Commerce email inboxes




• Handle customer inquiries and refund requests
• Oversee recovery of declined payments for services
• Assist with season pass and day ticket purchases

Requirements:
• Robust understanding of Banff Sunshine products
• Experience in customer service and E-Commerce coordination
• Ability to work in a fast-paced, high-volume environment
• Proficient in handling administrative tasks
• Excellent interpersonal and communication skills

Bring your professionalism and expertise to enhance guest satisfaction at Sunshine Village in Banff.
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📌 E-Commerce Coordinator at Sunshine Village (Alberta)
🏢 The Job Resource Centre
📍 Alberta