Join Euna Solutions as a Hybrid Implementation Manager, focusing on both team lead responsibilities and direct client engagement for successful SaaS onboarding. This role allows you to impact customer satisfaction and team efficiency.In this dual-role position, the Team Lead, Professional Services will spearhead the onboarding of current clients while overseeing a capable implementation team. Your tasks will include project management, system configuration, and collaboration across various departments to ensure an excellent client journey.



Continual improvement of implementation processes will be central to your role.Key Responsibilities:Oversee client onboarding from initiation to full adoptionCustomize SaaS solutions according to client specificationsFacilitate project management tasks and risk assessmentCollaborate closely with sales and technical support teamsDevelop comprehensive training workshops and documentationRequirements:7+ years in client-facing implementation, SaaS preferredExperience in team leadership and managementExcellent analytical and problem-solving skillsFamiliarity with project management tools like Jira or AsanaBachelor's degree in a relevant field or equivalent experienceEmpower client journeys and enhance team effectiveness at Euna Solutions.

📌 Hybrid Implementation Manager At Euna Solutions (Oakville)
🏢 euna
📍 Oakville