Become a key player at Skechers as a Consumer Affairs Representative in Mississauga, ON. Manage customer inquiries in a friendly and skilled manner within a high-volume environment.This full-time position supports ecommerce and retail activities, assisting moderators through various channels, from email to social media. Effective communication is crucial as you track consumer concerns and collaborate with store teams to guarantee a seamless experience.Key Responsibilities:Handle inquiries from consumers swiftly and amicablyEnsure quality service while managing high volumesMonitor order flows and assist with returns effectivelyCreate returns and credits for compliant exchangesCooperate with store managers to address concernsRequirements:Fluent verbal and written English skills1-2 years of experience in customer service neededStrong time management and organization skillsExperience with CRM systems like Freshdesk a plusProficiency with Microsoft Word, Excel, and OutlookEnhance consumer engagement and satisfaction through expert support at Skechers.

📌 Full-Time Consumer Affairs Agent At Skechers (Mississauga)
🏢 Skechers USA
📍 Mississauga