Front Office & Customer Service Advisor - Rachel Mah Poy Insurance & Financial Services

Location: 340 Midpark Way SE Calgary AB Suite 320
Type: Full Time

Position Overview:
We are an Independently owned Desjardins Insurance Agency that is passionate about hard work, determination, and bettering our clients' lives. We are looking to grow our well trusted & top producing team. If you are ambitious, sales oriented, and customer centric, we are interested in you.

Join us in helping our clients & community protect both who & what they love and bounce back from life's emergencies.

Responsibilities:

Use a customer centric approach to provide wow factor servicing for our clients exisiting insurance plans.

Effectively communicating Insurance products to clients.

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.

Meet deadlines with accuracy and thoroughness.





Requirements:

General Level 1 Insurance License

1 year experience in the insurance industry (preferred)

Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred

Excellent communication, written, verbal and listening skills

Self-motivated, goal oriented and enthusiastic

Diligent and hardworking

Proactive in problem solving

Benefits of Working with Us:

Competitive Base Salary & Monthly Bonus Compensation Structure

3 Weeks Paid Vacation plus Flex Days (used for sick or personal time)

Christmas Bonus Days

Environment focused on career advancement and personal development

Additional licensing courses and exams paid to further career by the Agency

This is a Full time position within a Desjardins Insurance Agency in Calgary AB, this is not a remote role.

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📌 Front Office & Customer Service Advisor (Alberta)
🏢 Rachel Mah Poy Insurance & Financial Services
📍 Alberta