Elevate customer satisfaction with Purolator as a Retail Representative in Victoria. This role requires exceptional service skills, technology proficiency, and a commitment to building robust relationships.As a Retail Representative at Purolator, you'll work 30 hours weekly, focusing on customer service excellence from Tuesday to Saturday. Your key duties will involve up-selling, handling inquiries, and resolving shipment issues.



Strong problem-solving abilities and building positive relationships with customers and corporate partners are crucial in this role.Key Responsibilities:Deliver exceptional service to customers both in person and via phoneResolve customer complaints and shipment issues efficientlyCollaborate with drivers and management to enhance serviceMaintain accurate cash reconciliations and key controlsCommunicate effectively with team members and stakeholdersRequirements:3-12 months customer service and retail experience preferredProficiency in English for effective communicationAbility to lift 70lbs and stand for 3-hour intervalsStrong interpersonal and problem-solving skillsCompliance with safety standards and corporate policiesUse your customer service strengths to make a positive impact in the Purolator team in Victoria.

📌 Customer-Focused Retail Representative At Purolator (North Saanich)
🏢 Purolator
📍 North Saanich