03 Oct
|
Sheraton Hotels & Resorts
|
Toronto
03 Oct
Sheraton Hotels & Resorts
Toronto
Lead the Front Office at Sheraton Centre Toronto Hotel as the Front Office Manager. Ensure exceptional guest experiences through effective team management and service excellence.In this management role, you will oversee daily front desk operations, supervise staff, and liaise with guests to resolve issues. Your focus will be on achieving both guest satisfaction and departmental financial goals, driving continuous improvement in service quality.Key Responsibilities:Direct daily operations to meet guest expectationsManage team staffing levels for optimal serviceResolve guest complaints and ensure satisfactionFoster effective communication within the front officeDrive continuous service improvements and goal achievementRequirements:High school diploma or equivalent; 2 years experienceOr, 2-year degree in Hospitality or similarAbility to lead and motivate a teamStrong communication and negotiation skillsExperience related to financial performance in hospitalityPlay a vital role in enhancing guest experiences at Sheraton Centre in Toronto.
📌 Front Office Manager At Sheraton Centre (Toronto)
🏢 Sheraton Hotels & Resorts
📍 Toronto