What You'll Be DoingWork closely with clients and internal teams to ensure a thorough understanding of the client's business goals and objectives and ensuring that all requirements are met throughout the campaign and content creation processOversight of multiple campaigns and regular liaising with the team to ensure the progress of each campaign and flagging any suggestions/concerns to the teamStay close to key contacts over email, phone or face-to-face meetings while providing recommendations and identifying new business opportunities at every stage of the campaignIdentifying opportunities for organic account growth and building roadmaps for achieving growth resultsSupport producers with managing client requirements, communications and balancing project schedules and budgetAct as a leader for social media marketing, content creation, creative ideation whilst contributing to a culture of excellence around creative use of social media in advertising and marketingEnsure project profitability for each outgoing deliverable or retainerSupporting with annual planning sessions with clients to ensure we're acting as a strategic partner with an eye on further business changes and needsOffering support across each client you may work on, ensuring team is supported and delivering exceptional workProvide senior management with reports on performance, team and project status, and upcoming opportunities.Monitor capacity of team members and adapt to change,



with a close eye of risk assessment and mitigationRegular tracking of team hours through Harvest/ForecastDeveloping and implementing strategic plans to help grow/mitigate risk on the clientHaving strategic conversations with clients to ensure we are working on the right work to achieve business resultsProviding recommendations for ensuring we are maintaining a high standard of client servicingProactive account planning and working with clients on future scopeWhat You'll Bring5+ years of account management and sales experience at a digital agencyKnowledge and passion for the social and digital worldPaid media experience is a considered an assetA proven track record of hitting sales targets and delivering consistent revenueExceptional organizational skills, able to independently manage multiple campaigns to an extremely high standard, in a fast-paced environmentExperience with pitching and selling ideas to clients, and ability to present confidently to stakeholders at all levels of an organizationExcellent written and verbal communication skills, with the ability to tailor communications and build relationships with stakeholders at all levels both internally and externallyOutstanding leadership skills with a can-do attitudeAdditional InfoMonday - Thursday in office (Fridays are remote optional)Versatile time off, including paid vacation and sick daysConsistent culture and team-building eventsEmployee recognition and incentive programsSeasonal celebrations and gatherings throughout the yearOffice lunchesBranded company swagAccess to industry events, learning opportunities, and non-profit outreachesDog-friendly officesUnlimited coffee, drinks, and snacksFlex work and travel optionsComprehensive extended health benefits

📌 Senior Account Manager - Antisocial (Vancouver)
🏢 Digital Agency Jobs
📍 Vancouver