Shape the future of retail at Roots as a Full Time Team Lead. This position involves inspiring your team and ensuring outstanding customer service.As a Team Lead, you will connect the leadership team with sales associates by overseeing store operations and driving team performance. With a focus on luxury retail, you'll lead a sales team, manage POS operations, and uphold the brand's commitment to exceptional customer experiences. Your role includes providing support to the Store and Assistant Managers and training new associates.Key Responsibilities:Lead and motivate the sales team to exceed goalsManage daily banking and POS processes consistentlyCollaborate with store management on action plansCoach team members on customer service principlesResolve customer service issues promptlyRequirements:1+ years in retail apparel; luxury experience is preferredProven leadership abilities among peersStrong organization and problem-solving skillsFlexible availability including weekends and holidaysPassion for creating a loyal customer baseDrive excellence in retail by fostering a customer-centric culture at Roots.

📌 Full Time Retail Team Lead At Roots (Fredericton)
🏢 Roots
📍 Fredericton