Become a Client Support Agent and deliver top-notch service from home. Assist clients with exceptional communication skills while navigating through their inquiries efficiently.This remote position allows you to engage with clients regularly, helping them with inquiries and providing product knowledge. You'll manage customer calls and requests, ensuring that each interaction is managed with care and professionalism. Your role will also involve understanding policies and explaining them to clients effectively, enhancing their experience.Key Responsibilities:Manage benefit enrollment materials and client eligibilityFacilitate incoming customer service calls and inquiriesDirect calls to the proper channelsRespond promptly to client requests for coverageExplain policies through our Needs Analysis systemRequirements:Excellent verbal communication skillsStrong problem-solving capabilities for customer queriesSelf-motivated and effective in a remote setupDesire to learn current products and servicesPrevious customer service experience is a plusBring your passion for customer service and help clients navigate their needs successfully.

📌 Client Support Agent - Work From Home (Edmonton)
🏢 Spade Recruiting
📍 Edmonton