DHL Express has an opening for an Account Representative in Edmonton, Alberta. DHL is the #1 Express Delivery and Logistics Company in the world, and this role is central to growing and managing key customer accounts.
Duties and Responsibilities Initiate and maintain scheduled contact with assigned customers at multiple contact levels
Analyse customer needs and activity using complex sales/service solutions and service agreements
Target and secure strategic international business
Facilitate annual, or as needed, rate increases
Achieve established sales targets
Identify and secure automated shipping system opportunities at customer sites; develop, present, and negotiate proposals/quotes
Ensure appropriate width and depth of relationship within customer organization
Maintain comprehensive customer profiles
Act as liaison between customer and company resources; engage appropriate personnel as required
Update management on competitive activity
Complete sales reports for management
Required Skills and Knowledge Achieve established sales revenue and shipment targets
Customer margins,



volumes and suppressions managed in compliance with company standards
Meet pre-established performance standards
Education and Experience 2–4 years of B2B sales experience with a proven track record of success
Demonstrated ability to infiltrate senior customer levels and represent value
Excellent interpersonal communication and probing skills, high aptitude and initiative for follow-up
Customer service orientation
Strong business, courier and/or supply chain management knowledge
Knowledge of technology applications in business
Demonstrated drive, persistence, and initiative
Strong negotiation and presentation skills
Implemented measurements and strategies to attain goals
2–4 years of B2B sales experience with a proven track record; demonstrated ability to engage senior customer levels; excellent interpersonal and communication skills; robust negotiation and presentation skills; knowledge of supply chain management, courier services, and business technology applications.

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📌 Account Representative (Alberta)
🏢 DHL Express
📍 Alberta