Join Sailor Health as a Patient Support Coordinator, providing essential guidance to older adults in their post-intake journey. This remote position ensures every patient feels valued and understood while addressing their needs with a personal touch.As a full time remote Patient Support Coordinator, you will assist patients by answering queries, managing scheduling changes, and troubleshooting issues. Your role is to foster a seamless experience, ensuring patients feel cared for throughout their mental health journey. This position thrives on empathy, organization, and a commitment to supporting older adults in accessing quality care.Key Responsibilities:Provide post-intake support via phone, email,



and textAddress scheduling changes and billing inquiries swiftlyTroubleshoot patient issues using various tech platformsMaintain a warm and professional demeanor in all communicationsEnsure patients feel supported and informed at every stepRequirements:Excellent communication skills, clear and kindDetail-oriented with problem-solving abilitiesComfortable with technology and adaptable to new toolsExperience in healthcare or customer support rolesPassionate about improving mental health care access for seniorsBring your communication, problem-solving skills, and technical adaptability to support older adults at Sailor Health.

📌 Remote Patient Support Coordinator At Sailor Health (Mississauga)
🏢 Sailor Health
📍 Mississauga