Elevate your career in banking with CIBC as a Client Engagement Representative. Be the first point of contact, engaging clients to fulfill their banking needs while promoting creative financial services.

As a valued member of the Personal and Business Banking Team, your role is to enhance client experiences in a busy Banking Centre. You will utilize your expertise in financial services to understand clients’ immediate needs and connect them with the right resources. This on-site position empowers you to make a meaningful impact for every client you serve.

Key Responsibilities:
• Engage clients and assist them with account management
• Identify opportunities and connect clients with appropriate team members
• Solve client issues by asking the right questions




• Introduce clients to our digital banking tools
• Promote seamless client experiences through service excellence

Requirements:
• Experience in branch banking and client service
• Strong problem-solving skills and client engagement abilities
• Knowledge of customer experience best practices
• Digital savviness to support technology adoption
• Commitment to teamwork and accountability

Make a difference in clients' banking experiences with your passion and dedication at CIBC.
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📌 Client Engagement Representative at CIBC (Ontario)
🏢 CIBC US
📍 Ontario