Learning Architecture & Strategy Lead – Banking Contact Center (Winnipeg)

03 Oct

TD Bank

Winnipeg

03 Oct

TD Bank

Winnipeg

TD Bank is seeking a Manager, Learning Architecture & Strategy to lead the design, development, and ongoing evolution of learning solutions for the Canadian Banking Contact Centre (CBCC). You will own needs analysis, content strategy, and asset development across onboarding, Day 2, and capability uplift, collaborating with CBCC leaders, HR partners, L&D; COEs, and external vendors. The role requires strategic planning, project management, change management, and excellent communication.

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📌 Learning Architecture & Strategy Lead – Banking Contact Center (Winnipeg)
🏢 TD Bank
📍 Winnipeg

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