Elevate your career with Convatec as a Remote Customer Care Specialist. Engage with customers to foster interest in our products and provide impactful solutions that enhance lives.As a crucial member of the Customer Relationship team, this role involves executing high volumes of inbound and outbound calls to connect with consumers. You'll identify customer needs and engage them in meaningful conversations, aiming to exceed goals through effective communication and support. Your insights will also inform marketing strategies as you contribute to our mission of offering best-in-class medical solutions.Key Responsibilities:Conduct high-volume inbound and outbound callsIdentify customer needs and engage in dialoguePlan and prioritize activities for goal achievementProvide outstanding customer experiences and adviceCollaborate with marketing for campaign feedbackRequirements:High School Diploma/GED required1+ years in customer service or call centerStrong verbal and written communication skillsProven ability to conduct structured conversationsFamiliarity with database management programsBring your communication expertise and passion for customer service to Convatec and make a positive impact.

📌 Remote Customer Care Specialist At Convatec (Edmonton)
🏢 ConvaTec
📍 Edmonton