Enhance your IT career as an Onsite Support Analyst 1 in Revelstoke. Provide technical support for desktop systems and address various customer service requests effectively.
This position requires a candidate with at least one year of experience in desktop or network system troubleshooting in a Windows environment. Strong communication skills are essential for conveying technical information to non-technical users. You will engage in resolving hardware and software issues while ensuring customer satisfaction.
Key Responsibilities:
• Provide support for customer requests and analyze issues
• Communicate technical solutions to non-technical users
• Troubleshoot desktop, printer, and LAN/WAN connectivity problems
• Install and configure new workstations and software
• Elevate unresolved issues as necessary
Requirements:
• Minimum one year of relevant experience or a degree in computer science
• Robust troubleshooting and problem-solving skills
• Excellent customer service and communication abilities
• Familiarity with Microsoft Windows operating systems
• Willingness to work onsite in Revelstoke, with weekend rotation
Drive your IT skills forward in a supportive role tailored for tech enthusiasts!
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📌 Onsite Support Analyst in Revelstoke (British Columbia)
🏢 Northland Properties
📍 British Columbia
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