The Scheduling Clerk IV is responsible for supporting the Resident Care Units by procuring staff and providing customer service to assist staff and residents. This role utilizes Infor WFM and Automated Shift Callout systems to manage time-sensitive scheduling activities in a fast-paced, high-pressure environment. The position is responsible for ensuring accurate staff scheduling and pay data in alignment with Covenant Health policies, procedures, and collective agreements.Understanding AUPE, UNA, HSAA, USW and CUPE Local 41 Collective Agreements and working knowledge of 24x7 rotation is preferred. This role requires a strong commitment to customer service excellence and advanced problem-solving skills, as the incumbent will regularly address urgent staffing issues, respond to inquiries, and implement effective, timely solutions. The successful applicant mustpossess good communication, organization and time management to meet deadlines and multitask in a busy workplace with frequent interruptions.The applicant must possess good initiative and flexibility to adapt to changing demands as well as sound decision making, problem solving and critical thinking to resolve issues.Please note: Classifications Under Review.Please note: Classifications Under ReviewDescription:The Clerk IV provides complex clerical support. The Clerk IV performs these tasks in accordance with established standards, and the Mission, Vision, Values, policies and procedures of Covenant Health. This position is covered by the terms and conditions of the CUPE 41 Collective Agreement.Union: COV CUPE 41Unit and Program: Central Staffing OfficePrimary Location: Edmonton General EGCCCMulti-Site:



Not ApplicableFTE: 0.60Posting End Date: 06-OCT-2026Temporary Employee Class: Temp P/T BenefitsDate Available: 26-OCT-2026Temporary End Date: 30-NOV-2027Length of Shift in weeks: 6Shifts per cycle: 18Days Off: As Per RotationMinimum Salary: $26.07Maximum Salary: $31.68Vehicle Requirement: Not ApplicableClassification: Clerk IVUnion: COV CUPE 41Unit and Program: Central Staffing OfficePrimary Location: Edmonton General EGCCCLocation Details: As Per LocationMulti-Site: Not ApplicableFTE: 0.60Posting End Date: 06-OCT-2026Temporary Employee Class: Temp P/T BenefitsDate Available: 26-OCT-2026Temporary End Date: 30-NOV-2027Hours per Shift: 7.75Length of Shift in weeks: 6Shifts per cycle: 18Shift Pattern: Days, Evenings, WeekendsDays Off: As Per RotationMinimum Salary: $26.07Maximum Salary: $31.68Vehicle Requirement: Not ApplicableRequired Qualifications:One year related post secondary certificate required. An equivalent combination of education and experience may be considered.Additional Required Qualifications:Grade 12 or equivalent. Minimum of two years experience using a healthcare related scheduling system (Infor WFM & ASC preferred).A working knowledge of 24x7 scheduling rotations in a unionized environment. Proven Customer Service skills.



Excellent time management and organization skills. Excellent verbal and written communication skills. Must have the ability to pay close attention to detail with a high level of accuracy. Ability to adapt to competing demands, unpredictable workload changes and deadlines.Preferred Qualifications:Certificate in Office Administration an asset. Formal Infor WFM & ASC training from Covenant Health an asset. Training and experience using WFM Advanced scheduling functions. Experience with payroll, time keeping and data entry.Hiring RequirementsThe following must be provided prior to your first day of work:Security Screening: As a condition of employment, all employees are required to provide a satisfactory Criminal Record Check and to disclose of previous convictions, record suspensions or pardons received for charges of sexual assault or other sexual offences to Covenant Health prior to commencement of any work, including training or orientation shifts.Be the DifferenceCovenant Health invites you to be the difference in people's lives, your career, and your community. Guided by faith-based values, integrity, and compassion, every role contributes to person-centered care and a deeper purpose. Employees are supported through mentorship, education, and growth opportunities, working with inclusive teams that value collaboration and belonging. Together, Covenant Health advances healthcare innovation and shapes a healthier, more compassionate future for Alberta and beyond.Create and manage profiles for future opportunities.Covenant Zone, Edmonton, Edmonton General EGCCC

📌 Clerk Iv - Scheduler (Edmonton)
🏢 Covenant Health Canada
📍 Edmonton