Indigo Park is looking for a Parking Manager in Ottawa. The supervisor will be responsible for coordinating and day-to-day managing all functions (staffing, equipment, and operations). The supervisor ensures the successful development, maintenance, and enhancement of client/customer relationships.
What Would You Be Doing? Operations Supervise the general operations of each location
Maintain efficient daily operations at the site, ensuring that employees project the desired image of Indigo Park Canada Services.
Lot Conditions (Surface, HVAC, Lighting, …)
Ensure proper vehicle circulation
Verify in office supplies are adequate (tickets, cashier reports…)
Provide Employee Manual/ Operations Manual
Perform lot audits (revenue and operational)
Act immediately upon the instructions of the Area Manager regarding rate changes (order new decals or signage)
Make suggestions to Area Manager on how to improve revenue at your location
Train new staff as per lot manual with attention to valet procedures if applicable
Human Resources Maintain Employee File (current)
Take certain disciplinary measures with field staff (with involvement by Area Manager)
Replace field staff in case of illness or other
Assist field staff during peak periods
Communicate with Area Manager when there is a need to make a staffing change, or hire additional staff
Administration Verify all employee time punches by using the ADP portal




Ensure that all operational policies/procedures are being followed at your location
Ensure that all money handling procedures are properly documented in Operations Manuals and are followed by cashiers and attendants
Ensure that all cashiers/attendants and valets are properly stocked for inventory
Assist Area Manager with client relations
Assist Area Manager with field staff performance reviews
What Are We Looking For? Minimum of 2 year of customer service experience with experience being in a supervisor role.
Strong communication and interpersonal skills, both written and verbal
What We Offer : Great Team Culture
Numerous possibilities for career growth
Starting salary at $52,000
The composition of Indigo's workforce reflects a wide variety of ages, profiles, and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has the right to equal treatment in employment and against discrimination, and accommodations are available upon request regarding employment and materials.
We thank all applicants for their interest in this position. However, due to the high volume of applicants, we will only be contacting candidates selected for an interview.

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📌 Parking Manager (Quebec City)
🏢 Indigo Group
📍 Quebec City