Enhance customer service delivery at Porsche Centre Markham as a BDC Administrator. Engage with clients, manage appointments, and support service operations in a dynamic automotive workplace.

Join Pfaff Automotive's Service customer support team in Markham, Ontario, and thrive in a role that bridges customer interactions and service efficiency. This position involves answering calls, scheduling services, and managing customer communications. As part of a Fortune 500 organization, your impact will drive exceptional service and make a difference in customer experiences.

Key Responsibilities:
• Answer phone calls and schedule customer appointments
• Discuss service details and required time with customers




• Remind clients about upcoming appointments via phone and email
• Communicate customer feedback to service advisors
• Assign customers to service advisors to control traffic

Requirements:
• Proficiency in Microsoft Office Suite
• Detail-oriented with strong organizational skills
• Excellent written and verbal communication skills
• Problem-solving aptitude to resolve customer issues
• Valid driver’s license and acceptable abstract

Excel in service and communication as a BDC Administrator at Porsche Centre Markham.
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📌 BDC Administrator at Porsche Centre Markham (Ontario)
🏢 L0473 Porsche Centre Markham
📍 Ontario