Programs Full Time Ottawa, ON $65,000 - $72,000 CAD per year

Position Type: Full-time/Permanent – 35 hours per week

Salary Range: $65,000 - $72,000

Job Area: Nepean, Rideau and Osgoode

SCOPE OF POSITION:
The Program Manager is part of a management team that works collectively to ensure that NROCRC is delivering on their strategic plan. Policies, Operational Strategies, Funder Relations, Human Resource, Evaluation, Performance Reviews and Partnership Development are all aspects of the job. The individual is responsible for providing direction and supervision to a core staff team that delivers services, programs, activities in multiple neighbourhoods in Nepean, Rideau and Osgoode.

The successful candidate must commit to work within Nepean, Rideau, and Osgoode Community Resource Centre’s model of Community Development.

JOB SPECIFIC RESPONSIBILITIES:

Program Management:

Prepares and manages multiple program budgets in coordination with the Executive Director and the Operations Manager

Recommends the hiring, supervises and evaluates a multi-disciplinary team of professionals

Collaboratively with an NROCRC team identifies program and service in consultation with internal and external service providers and community groups

Works closely with funding agencies, private sector, potential donors regarding community needs, program design, development and evaluation

Develops, coordinates and supervises methods to collect and analyze data to monitor and develop organization service delivery

Develops policies and procedures related to programs and participates in the development of policies and procedures for the Centre

Develops and implements mechanisms to ensure effectiveness of service delivery

Works closely with other programs within NROCRC

Liaises with service providers outside the organization and with community groups to ensure the effective delivery of services





Discusses with partners sustainability of programs and activities-negotiates cost sharing arrangements and In-Kind support

Proposal writing, supervision and support of projects within the team

Schedule monthly program meetings with core staff and performance review meetings

Facilitate partnerships with organizations that align with our values

Provide the volunteer coordinator with specific volunteer needs for programs and events. Support the onboarding process of students and volunteers as needed.

Human Resources

Monitors and provides leadership on the performance review process for program staff

Implement the performance review process with specific staff and review progress annually

Ensure the implementation and approval of timesheets is accurate

Review, sign external program, rental agreements as needed

Monitor specific program budgets and support staff responsible for these budgets.

Approve expenses- ensure receipts-invoices and receipts are submitted

Submit financial reports to funders as required

Senior Management:

Contributes to the effective delivery of services and the efficient administration of the organization

Provides advice and assistance to the Executive director by:

Keeps the Executive Director informed of all aspects of the operations of the Centre

Assumes responsibility for the organization in their absence in coordination with the management team

Brings issues to their attention that may affect the community

Assists with the facilitation of general staff meetings

Attends Coalition meetings at the management level





Provides leadership and training to program staff for the client database (SUMAC)

Qualifications:

Bachelor-degree in social work, project management, community development, administration or equivalent education and experience

A minimum of 5 years experience working in a supervisor or management level position

Demonstrated ability to manage and support a diverse team of community developers, program coordinators, program workers and students

Demonstrated knowledge and experience managing program budgets with multiple funding streams

Demonstrated understanding of community development and its application

Experience with grant application writing and reporting to funders

Ability to communicate effectively (written & verbal) in both English and French - other languages are an asset

Demonstrated ability to work effectively within a multi-disciplinary team and independently

Proven partnership development knowledge-process-retention and recognition

Ability to work in a way that advocate respect for diversity and inclusiveness and respects the individuals’ right to make decisions

Ability to work flexible schedule as required

A valid driver’s license and access to a motor vehicle are required

Reply to: Jill Morrison

This posting is for a position that will be vacant.

We would like to thank all candidates for applying, however only those selected for an interview will be contacted directly. Due to the high volume of interested applicants, we will not be able to receive phone calls asking for more information on available positions.

NROCRC is an equal opportunity employer committed to building a diverse work team representative of the community we serve.

NROCRC welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
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📌 Program Manager (Quebec City)
🏢 Nepean Rideau Osgoode Community Resource Centre
📍 Quebec City