Become a vital part of residence operations as a Customer Service Specialist. Engage with guests and students while providing exceptional service from the front desk in a bustling workplace.In this role, you will handle a variety of inquiries and service requests while ensuring that daily operations run smoothly. Your skills in customer service will be key to fostering a welcoming atmosphere, while operational tasks like financial administration will showcase your organizational abilities. Your role is crucial in maintaining both safety and satisfaction for residents.Key Responsibilities:Provide high-quality customer service across various channelsHandle payments, invoices, and account reviewsEnsure effective communication among staff and residentsMonitor video surveillance to ensure safetyKeep the front desk and lobby well-presentedRequirements:High School Diploma or equivalent; some post-secondary preferredMinimum 1 year of customer service experienceStrong communication skills and a positive attitudeAbility to work autonomously and manage multiple projectsFamiliarity with emergency protocols and proceduresLeverage your customer service skills and operational knowledge to enhance the experience for all residents.

📌 Residence Operations Customer Service Specialist (Oakville)
🏢 campusliv
📍 Oakville