Drive client success and revenue growth as an Account Manager at samdesk, focusing on upselling and cross-selling while working remotely across Canada. Leverage robust communication skills to manage a varied portfolio and build lasting relationships.

At samdesk, you will lead the account management efforts, engaging with clients post-onboarding and strategically identifying growth opportunities within a diverse customer base. Your experience in B2B SaaS will drive effective consultative sales conversations, allowing you to create tailored solutions. This position requires real-time interaction with clients, balancing retention and expansion while leading the charge in customer success.

Key Responsibilities:
• Develop and implement account growth strategies
• Identify upsell and cross-sell opportunities proactively




• Collaborate with sales and solutions teams for expansions
• Monitor account health and usage data for tailored pitches
• Transform satisfied clients into advocates for wider adoption

Requirements:
• 5+ years in account management or customer success
• Proven success in growing existing accounts
• Strong relationship-building and negotiation skills
• Familiarity with CRM tools and data-driven planning
• Interest in crisis response and security is a plus

This role at samdesk combines technology and customer strategy to enhance the impact of our platform.
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📌 Account Manager for SaaS Growth (Ontario)
🏢 samsters
📍 Ontario