Join St. Clement's School as an IT Support Technician and Network Assistant, delivering exceptional technical support in a collaborative setting. This full-time role focuses on troubleshooting diverse devices and network issues.Reporting directly to the IT Support Operations Manager, you will be essential in resolving technical issues for staff, students, and parents. Utilize your customer service skills across various platforms, including macOS, Windows, iOS, and ChromeOS. The role emphasizes collaboration with managed service providers and enhancing technology for a positive educational experience.Key Responsibilities:Serve as the first contact for IT support inquiriesTroubleshoot hardware, software, and network issuesManage helpdesk tickets with detailed documentationCollaborate with external vendors for network maintenanceSupport classroom technology and school eventsRequirements:Degree in Computer Science or related field1-2 years of helpdesk experienceProficient in macOS, Windows, iOS, and ChromeOSBasic networking knowledge (Wi-Fi, TCP/IP)Strong communication and problem-solving skillsBring your technical expertise and passion for customer service to enhance the St. Clement's School technology environment.

📌 St. Clement'S It Support Technician (Toronto)
🏢 St. Clement's School
📍 Toronto