Join Sailor Health as a Patient Support Coordinator, providing essential guidance to older adults in their post-intake journey. This remote position ensures every patient feels valued and understood while addressing their needs with a personal touch.

As a full time remote Patient Support Coordinator, you will assist patients by answering queries, managing scheduling changes, and troubleshooting issues. Your role is to foster a seamless experience, ensuring patients feel cared for throughout their mental health journey. This position thrives on empathy, organization, and a commitment to supporting older adults in accessing quality care.

Key Responsibilities:
• Provide post-intake support via phone, email, and text
• Address scheduling changes and billing inquiries swiftly




• Troubleshoot patient issues using various tech platforms
• Maintain a warm and professional demeanor in all communications
• Ensure patients feel supported and informed at every step

Requirements:
• Excellent communication skills, clear and kind
• Detail-oriented with problem-solving abilities
• Comfortable with technology and adaptable to new tools
• Experience in healthcare or customer support roles
• Passionate about improving mental health care access for seniors

Bring your communication, problem-solving skills, and technical adaptability to support older adults at Sailor Health.
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📌 Remote Patient Support Coordinator at Sailor Health (British Columbia)
🏢 Sailor Health
📍 British Columbia