We are seeking a dependable Reservation Support Representative to assist clients with reservation inquiries, coordination, confirmations, and ongoing service requests. This position focuses on providing accurate information while ensuring reservation details remain organized and up to date.The ideal candidate communicates professionally, pays close attention to details, and enjoys assisting clients in a remote environment.ResponsibilitiesRespond to reservation-related questions and requestsGather information regarding client needs and preferencesResearch availability and appropriate service optionsAssist with coordinating reservations and confirmationsReview reservation details and documentation for accuracyCommunicate updates and important information to clientsAssist with modifications and special requestsMaintain accurate client and reservation recordsFollow up on outstanding requestsCoordinate with service providers when necessaryMaintain professional customer service standardsQualificationsStrong written and verbal communicationExcellent attention to detail and accuracyGood organizational and time-management skillsCustomer-focused and professionalComfortable using email and online systemsAbility to research and organize informationReliable and able to manage multiple tasksPrevious customer service, reservations, hospitality, or related experience is helpful but not requiredPosition Highlights100% remote environmentOnboarding and training providedOngoing education and developmentAccess to professional tools and online resourcesContinuing learning opportunitiesSupportive team workplace

📌 Reservation Support Representative (Mississauga)
🏢 Alegria Travel Services
📍 Mississauga