A t GoBolt, we provide a technology-driven, customer-centric and sustainable approach to ecommerce and last-mile logistics for businesses of all sizes – from local brands to large national retailers. By operating as an extension of our customer's team, we deliver best-in-class services every step of the way.We're building North America's largest electric vehicle fleet to help bring sustainability to an industry notorious for its heavy impact on the environment. We are in high growth mode and building for the future, which is where you come in!We are on the lookout for a Transportation Manager, Big and Bulky who shares our passion for Customer Obsession. In this hands-on, high-ownership role you will lead the final stage of delivery for oversized, heavy and large-format items such as furniture, appliances, mattresses and fitness equipment. You will manage fleet operators, team leads and sorters while driving results from both a P/L and merchant quality perspective.Role Details:Pay Rate/Salary: CAD$80k-$90k baseLocation: Hybrid role based at our Downtown (John St) office.Key Responsibilities:Own the end-to-end performance of the Big and Bulky last mile delivery network, including P/L, service levels and merchant qualityManage and develop fleet operators, team leads and sorters to deliver a consistent, high-quality delivery experienceOversee white-glove delivery and installation services, including one-person and two-person delivery teamsDrive damage prevention through strong handling processes, training and specialized equipmentPlan and optimize routing, capacity and resource allocation using our TMS to balance cost, efficiency and delivery qualityMonitor key metrics and financial performance, and act on insights to improve margins and reduce cost per deliveryPartner with merchants, account management and warehouse teams to resolve escalations and maintain industry-leading client experienceEstablish and improve processes,



documentation and standard operating procedures across the Big and Bulky transportation operationProvide regular updates to stakeholders on performance, risks and progress against targetsAct as an owner of the business, taking initiative to identify problems and drive outcomes independentlyWhat We Are Looking For:Minimum of 5 years of experience in last mile deliveryExperience managing fleet operatorsProven experience managing team leads and sortersP/L experience, with the ability to drive outcomes from both a financial and merchant quality perspectiveBackground in logistics or transportationProficiency with TMS and routing tools, and strong working knowledge of Google SheetsIndependent, results-oriented mindset with the ability to act like an ownerWhy Join Us?We offer a workplace where respect, diversity, and inclusion are the cornerstones of our culture. Our team members are encouraged to bring their authentic selves to work, contributing to our collective mission in their unique ways. Aside from an amazing culture, we also offer competitive salaries and a comprehensive benefits package including health, dental, and vision plans for you and your family. If you are eager to make a difference and contribute to a fast paced exciting environment, we would love to hear from you.GoBolt is an equal-prospect employer that recognizes the value and importance of a diverse workforce. GoBolt is committed to providing assistance during all phases of the employment cycle, including recruiting through to the end of the employment relationship. If you require accommodation because of injury, illness, or disability during any portion of GoBolt's recruiting process, please let us know by contacting your recruiter's point of contact, and we will do everything we can to accommodate you.At GoBolt, we value innovation and efficiency. We utilize AI-powered tools to assist in the screening and initial assessment of candidates for this position. This helps us focus on your skills and reduces bias. While AI helps us get started, your journey with us is guided by real people. Every final decision is made by a member of our team who values the unique perspective you bring.

📌 Transportation Manager, Big And Bulky (Toronto)
🏢 GoBolt
📍 Toronto