Tech Talent International (TTI) supplies technical talent to a variety of clients ranging from Fortune (phone hidden) companies to startups, small and mid‑sized organizations in Canada/US. We are currently hiring a SBI Platform Operations Engineer – (Tableau, Amazon QuickSight & AWS) for our global consulting client.
Role: BI Platform Operations Engineer – (Tableau, Amazon QuickSight & AWS)
Rate Range: $75 -77/hr C2C (40 hrs /week)
Duration: 6-12 months
Location: Hybrid, 2-3 days in office, Toronto, ON, Canada
Key Responsibilities
Administer and support enterprise BI platforms, including Tableau Server and Amazon QuickSight.
Manage and troubleshoot QuickSight analyses, dashboards, datasets, data sources, themes, folders, templates, permissions, and related assets.
Support SPICE ingestion, dataset refreshes, direct queries, data‑source connectivity, dashboard publishing, sharing, and access management.
Manage and automate QuickSight assets and permissions using QuickSight APIs and AWS SDKs.
Troubleshoot Athena‑based BI workloads and data access issues.
Support AWS Glue Data Catalog, including databases, tables, schemas, partitions, and metadata management.
Manage and troubleshoot Lake Formation permissions and data access controls.
Support serverless applications utilizing AWS Lambda and API Gateway integrations.
Troubleshoot API integrations and REST‑based services supporting BI applications.
Monitor platform health using Amazon CloudWatch logs, metrics, dashboards, and alarms.
Investigate and resolve infrastructure, authentication, authorization, connectivity, and performance issues.
Perform incident management, problem management, root‑cause analysis, and production support activities.




Develop automation scripts and operational tooling to improve platform reliability and efficiency.
Maintain technical documentation, operational procedures, and support runbooks.
Core Qualifications
10+ years of experience supporting enterprise BI and analytics platforms.
Strong hands‑on experience with Tableau Server Administration and operational support.
Extensive experience administering and supporting Amazon QuickSight in production environments.
Experience supporting: QuickSight Dashboards
Analyses
Datasets
Data Sources
Themes
Templates
Permissions & Access Controls

Experience troubleshooting: SPICE Ingestion
Dataset Refreshes
Direct Queries
Dashboard Publishing
Sharing & Access Issues
Data Connectivity Issues

Experience with Amazon QuickSight APIs and AWS SDKs.
Strong knowledge of: Amazon Athena
AWS Glue Data Catalog
AWS Lake Formation
AWS IAM

Experience with: AWS Lambda
API Gateway
REST APIs
Serverless Architectures

Robust experience using Amazon CloudWatch for monitoring and observability.
Ability to troubleshoot issues across application, infrastructure, API, Lambda, and AWS service layers.
Experience with production support, incident management, problem management, and root‑cause analysis.
Experience with scripting and automation using: Python
PowerShell
Bash
AWS CLI

Excellent analytical, troubleshooting,



documentation, and communication skills.
Preferred Qualifications
Experience with Amazon Q in QuickSight and Generative BI capabilities.
Experience with Amazon Q Topics and semantic modeling for natural language analytics.
Familiarity with Quick Suite agents, chat experiences, and Spaces.
Experience with embedded QuickSight and programmatic dashboard management.
Understanding of Angular, JavaScript, or TypeScript.
Experience operating BI Platform-as-a-Service (BI PaaS) or BI-as-a-Service environments.
Experience supporting custom applications built on QuickSight APIs.
Experience troubleshooting end-to-end data flows involving: QuickSight
Athena
Glue Data Catalog
Lake Formation
S3
IAM

Experience supporting serverless architectures leveraging Lambda and API Gateway.
Experience with Tableau Server upgrades, backup/restore, monitoring, and performance tuning.
Familiarity with CI/CD pipelines, Infrastructure as Code (IaC), and cloud deployment practices.
Knowledge of ITIL-based incident, problem, and change management practices.
Experience supporting enterprise environments with strong security, governance, and compliance requirements.
Key Skills
Tableau Server
Amazon QuickSight
AWS
Amazon Athena
AWS Glue Data Catalog
AWS Lake Formation
AWS IAM
AWS Lambda
API Gateway
REST APIs
CloudWatch
SPICE
BI Platform Administration
Data Analytics
Dashboard Management
Root Cause Analysis
Incident Management
Problem Management
Python
PowerShell
Bash
AWS CLI
Serverless Architecture
CI/CD
Infrastructure as Code (IaC)
Amazon Q
JavaScript
TypeScript
Angular
ITIL

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📌 BI Platform Operations Engineer – (Ontario)
🏢 Tech Talent International
📍 Ontario