Elevate your career with Techo-Bloc as a Customer Service Specialist in Saint-Hubert, QC. Manage dealer requests and ensure a top-notch experience with timely order processing.

Techo-Bloc is on the lookout for a detail-oriented Customer Service Specialist. In this role, you will support dealers across Canada and the U.S., ensuring accuracy in order processing and a high-touch customer experience. Ideal candidates are proactive, organized, and excel in a rapid-paced environment.

Key Responsibilities:
• Process and manage customer orders through various channels
• Answer product availability questions and propose alternatives
• Follow up on open orders and resolve issues proactively
• Take ownership of customer requests from start to resolution
• Collaborate to improve service flow and processes

Requirements:
• Bilingual in French and English
• 3+ years in landscaping or manufacturing with customer service experience
• 1–3 years in a customer-facing role
• Strong communication and problem-solving skills
• Proficient in ERP systems and Microsoft Office

Showcase your customer-first mindset and problem-solving skills at Techo-Bloc, delivering exceptional service.
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📌 Customer Service Specialist Techo-Bloc (Quebec City)
🏢 SmartRecruiters
📍 Quebec City