Bilingual Dispatcher At Home Water (Mississauga)

Bilingual Dispatcher At Home Water (Mississauga)

03 Oct
|
justenergy
|
Mississauga

03 Oct

justenergy

Mississauga

Join Home Water as a Bilingual Dispatcher in Mississauga. This position requires expertise in customer communication and scheduling support, ensuring seamless operations across the organization.As an essential part of the Field Operations Dispatch department, you will interact with technicians and customers, provide real-time support, and manage schedules efficiently. This entry-level role demands quick responses through calls and messages, requiring a pleasant demeanor and problem-solving skills to enhance customer experiences.Key Responsibilities:Handle up to 400 inbound and outbound calls monthlyProvide rapid response support for technicians in the fieldReview daily job schedules and adjust as necessaryEnsure accurate documentation in Salesforce Field Service LightningCollaborate with team leads for successful onboardingRequirements:Bilingual in explicit English and SpanishStrong problem-solving and communication skillsDetail-oriented with attention to processesFamiliarity with North American geographyAbility to work onsite and manage high call volumesDrive customer satisfaction and operational efficiency as a Bilingual Dispatcher at Home Water in Mississauga.

📌 Bilingual Dispatcher At Home Water (Mississauga)
🏢 justenergy
📍 Mississauga

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