03 Oct
|
The Wyant Group
|
Saskatoon
03 Oct
The Wyant Group
Saskatoon
Alloy Collision Centre is looking for an energetic, organized, and customer-focused Rental Manager to join our team!If you thrive in a fast-paced environment, enjoy working with people, and take pride in keeping things running smoothly, this could be the opportunity for you. As Rental Manager, you'll play an important role in making the collision repair experience as seamless as possible for our customers—from the moment they need a rental vehicle to the moment they return it.We're looking for someone who is professional, dependable, detail-oriented, and great at building relationships with customers, insurance partners, and our internal team.What You BringPrevious experience in rental, automotive, collision, dealership, or customer service managementStrong organizational and time-management skillsExcellent communication and customer service abilitiesA proven ability to multitask and prioritize in a busy environmentStrong attention to detail with excellent follow-throughConfident handling customer concerns and resolving issues professionallyExperience working with insurance companies or collision centres is an assetA valid driver's license and clean driving recordA positive, team-oriented attitude and a willingness to jump in wherever neededWhat You'll DoAs Rental Manager, you'll oversee the day-to-day operation of our rental department while ensuring our customers receive an exceptional experience.Manage the daily rental fleet, including availability, scheduling, cleaning, fueling,
and vehicle readinessCoordinate rental vehicles for customers throughout the collision repair processMaintain accurate rental agreements, customer records, and vehicle documentationCoordinate with estimators, production teams, insurance companies, and customers to ensure rental timing aligns with repair timelinesMonitor vehicle availability and maximize fleet utilizationCoordinate vehicle pickups, drop-offs, extensions, and returnsInspect vehicles before and after rentals and ensure they are maintained to a high standardCommunicate proactively with customers regarding rental timelines and requirementsAddress customer questions, concerns, and rental issues quickly and professionallyTrack rental activity, fleet status, and associated costsHelp ensure rental vehicles are properly maintained, clean, secure, and ready for the next customerSupport the overall customer experience and contribute to a positive, professional shop environmentAt Alloy Collision Centre, we understand that getting into an accident is stressful enough—our goal is to make the repair process as easy and seamless as possible. Our team takes pride in delivering quality work, exceptional service, and a positive experience for every customer.As our Rental Manager, you'll have an opportunity to be a key part of that experience while working alongside a professional and supportive team.If you're someone who loves staying organized, enjoys working with people, and takes ownership of getting the job done right, we want to hear from you!We thank all candidates for their interest; however, only those selected for an interview will be contacted.
📌 Rental Manager - Alloy Collision Centre (Saskatoon)
🏢 The Wyant Group
📍 Saskatoon