TLC Solutions is actively hiring an IT Technician in Langley, British Columbia, to be a valued member of our support team. This position is critical for managing client support requests effectively and enhancing user experience.In this position, you will be responsible for initial client triage, documentation of systems, and onsite support. Successful candidates should possess a solid background in IT support, enjoy learning, and excel in client interactions. The ideal technician will also have experience working independently and resolving service issues in a timely manner.Key Responsibilities:Provide exceptional IT support across various platformsDocument system changes and processes thoroughlyAttend workshops, job shadowing, and certification opportunitiesOffer technical support onsite for clientsResolve and escalate technical service requestsRequirements:3 years of IT support experience or education2 years in customer service settingsKnowledge of Windows Server and Microsoft 365Clean Class 5 Driver's license with driving experienceSuccessful Criminal Background Check is mandatoryEmpower clients with technology solutions as an IT Technician with TLC Solutions.

📌 Langley It Technician Needed
🏢 TLC Solutions
📍 Langley