Bilingual Customer Service Representative (Montreal)

Bilingual Customer Service Representative (Montreal)

03 Oct
|
Scotia Global Asset Management
|
Montreal

03 Oct

Scotia Global Asset Management

Montreal

Join Dynamic Funds in Montreal as a Bilingual Customer Service Representative. Deliver exceptional service to Advisors and Associates while handling inquiries and resolving issues effectively.This role requires interacting with customers via phone to support inquiries related to Dynamic Funds' offerings. As part of a agile and empowering culture, you will work closely with team members to analyze accounts and provide tailored solutions. This position prioritizes excellence in performance within an inbound call-center setting.Key Responsibilities:Provide effective customer service via phone interactionsLiaise between clients and Dynamic Centres of ExcellenceAnalyze accounts and implement appropriate follow-upStrive to exceed department performance standards dailyAssist with special projects as requiredRequirements:University degree in Finance or related field preferredKnowledge of MS Office and industry databasesCSC/IFIC certification is a definite assetFluent in English and French communication skillsStrong problem-solving and organizational abilitiesLeverage your bilingual skills to thrive in customer service at Dynamic Funds in Montreal.

📌 Bilingual Customer Service Representative (Montreal)
🏢 Scotia Global Asset Management
📍 Montreal

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