Patient Care Coordinator – Penticton, British Columbia
At Avant Respiratory, we are committed to providing the highest quality sleep therapy services across Canada. We provide clinical consultation and treatment for snoring and sleep apnea. We are dedicated to helping our patients improve their lives through better sleep.

As our Patient Care Coordinator, you'll be the first friendly face patients meet – helping them feel welcome, informed, and supported from their very first call. We're growing, and we're looking for someone organized, people-first, and ready to build a meaningful career in healthcare – no clinical background needed.

What You'll Do

Answer phones, respond to patient inquiries, and schedule appointments

Assist patients in person, by phone, and virtually with questions and general support

Manage incoming referrals and prepare patient files

Maintain accurate documentation and update electronic medical records

Coordinate insurance coverage, pre-authorizations, and claim submissions

Process payments, create invoices, and support inventory management

Support clinicians with day-to-day administrative tasks

Maintain clinic organization and professional presentation

Schedule equipment maintenance and repairs as needed





What We're Looking For

Previous experience in customer service, administration, reception, or a customer-facing role is an asset

Friendly, professional, and confident when interacting with patients

Strong communication and interpersonal skills

Excellent organizational skills and attention to detail

Able to prioritize and manage multiple tasks at once

Solid problem-solving skills and a willingness to learn

Comfortable picking up new software and computer systems

Experience with EMR systems or in healthcare is an asset – but not required

What We Offer

Full training provided

Comprehensive Benefits Package

Company RRSP Matching

Paid Time Off

Real opportunities for career growth and development

Meaningful work that genuinely improves patients' quality of life

Supportive, collaborative team

Job Details

Job Type: Full-Time, Permanent

Schedule: Monday–Friday

Location: Penticton, BC – In-Person

Salary: $20.00 – $23.00 per hour

If you're looking for a role where your work makes a real difference in people's everyday lives, we'd love to hear from you

#J-18808-Ljbffr

📌 Patient Care Coordinator - Penticton, BC (British Columbia)
🏢 Avant Respiratory
📍 British Columbia