Leverage your Salesforce expertise as a Business Analyst II at UBC’s OCIO. Deliver impactful solutions and enhance CRM capabilities to serve the university community effectively.

As a Business Analyst II at the University of British Columbia, you will lead projects that align IT solutions with business needs for the Salesforce platform. Collaborate with cross-functional teams while conducting requirements definition and testing to support a broad user base. Your role is vital for process improvement and ensuring stakeholders' needs are met with technology solutions.

Key Responsibilities:
• Assess client needs utilizing structured requirements processes
• Document business requirements and communicate with stakeholders
• Design processes to resolve data quality issues




• Manage Salesforce releases and feature rollouts
• Analyze impacts of proposed changes on business processes

Requirements:
• Undergraduate degree in a relevant field
• Minimum three years relevant experience
• In-depth knowledge of Salesforce and business analysis
• Robust analytical skills for data and process evaluation
• Excellent communication and interpersonal abilities

Contribute your analytical skills and Salesforce knowledge to improve systems impacting UBC’s community.
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📌 Salesforce Business Analyst UBC Role (British Columbia)
🏢 UBC The University of British Columbia
📍 British Columbia