Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Company Background
Our roots derive from a long serving sports, entertainment and lifestyle insurance provider and we have grown to encompass a wide range of niche and specialty products including inland marine, aviation, marine, specialty casualty, accident and hard-to-place property.

Special Risk Insurance Managers is looking to add to our growing team with a receptionist(18-month fixed term contract position). This position is suitable for those without any industry knowledge, but who hold previous reception experience.

This position is based in-office 5 days per week as part of a small core group of full-time in-office staff.**

Essential Duties & Responsibilities

Reception – answering & transferring calls (multiple lines)

Accepting deliveries & preparing packages for pick-up as required

Maintain accurate workstation equipment logs based on inventory

Workstation equipment intake, distribution & testing at instruction of IT team

Process/typing a variety of insurance related documents

Process policy changes, certificates & endorsements as required

Assist underwriting & senior teammates with servicing files & attaching pertinent information to files

Daily mail delivery to post office

Communicate internally & externally via telephone, email or other methods

Clerical duties, such as electronic filing & maintenance of records

Minimum Job Qualifications & Key Personal Attributes

Experience running a multi-line switchboard

Strong organizational & time management skills to complete assignments effectively and within structured timelines

Strong writing/language & communication skills

Keen eye for detail

Interest in being involved with community outreach and company culture

Understanding of Microsoft Office Suite,



Microsoft Office 365 & Google Drive is an asset

High school diploma or equivalent

Customer service experience – positive & skilled communication skills

Reliable transportation – we are conveniently located near Carvolth Exchange in Langley if you rely on transit

Prior insurance industry knowledge is an asset, but not required

What SRIM Has To Offer

A fulfilling company culture that provides personal support & mentorship, professional growth & career advancement opportunities

A positive & collaborative environment where an entrepreneurial mindset thrives

Teammates are rewarded on performance & achievement of goals

Opportunities to support & volunteer in our communities

We encourage and subsidize continuing education & professional designations related to your position and the organization

Employee Assistance Program available from Day 1 facilitated through Lyra Health

Extended medical, dental & vision benefits through Canada Life

Teammate Stock Purchase Plan through our parent company Brown & Brown, Inc. (BRO)

RRSP Matching Program facilitated through Canada Life

All required equipment is provided

Job Type:
Fixed Term Contract-18 Months (37.5 hrs/week Monday-Friday)

Location:
Langley (in-office) - must reside in Metro Vancouver/Fraser Valley and have access to reliable transportation

Only those applicants selected for interview will be contacted*

Pay Range
40000 - 45000 Annual

Actual salary will be determined based on qualifications,



experience, and work location. Package may include base pay, commissions, and/or bonuses.

Teammate Benefits & Total Well‑Being
At Brown & Brown Canada, we go beyond traditional benefits by supporting the total well‑being of our teammates—physically, financially, and personally. This commitment is reflected in our culture and leadership. In 2026, Brown & Brown Canada. was recognized as one of the Best Workplaces™ in Canada and a Best Workplace™ with Most Trusted Executive Teams by Great Place to Work®, the global authority on workplace culture.

Our programs are designed to help you thrive at work and in life.

Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance

Financial Perks: ESPP; Retirement and savings programs, including RRSP with company match, TFSA options

Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services

Beyond Benefits: Increased Stat Holidays & Vacation time, Paid Sick/Personal time, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power to Be Yourself
Brown & Brown is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our values, we steadfast in providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. Brown & Brown will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact us as soon as possible to make appropriate arrangements.

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📌 Receptionist (18-month fixed term contract) (British Columbia)
🏢 Arrowhead Programs
📍 British Columbia