Empower students at Brock University as a Student Services Coordinator. Provide essential support within wellness and accessibility services in a student-centered role, ensuring timely responses to inquiries.

In this ongoing casual part time position, you will report to the Manager of Health and Clinical Operations while acting as a key liaison for services. Your work will involve interacting with students empathetically, triaging inquiries, and ensuring their safety and well-being. This role is critical in connecting students with appropriate services in a fast-paced environment while handling sensitive information responsibly.

Key Responsibilities:
• Welcome and direct students with care and understanding
• Monitor and ensure student safety, using de-escalation techniques




• Document all interactions with meticulous attention to detail
• Manage patient referrals and correspondence efficiently
• Coordinate with the SWAC team for smooth operations

Requirements:
• Diploma in Social Services Worker or similar
• Front-line customer service experience required
• Knowledge of wellness and accessibility issues
• Proficient in computer applications and document management
• Effective problem-solving and crisis management skills

Enhance student experiences through your unique insights and skills in service coordination at Brock University.
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📌 Student Services Coordinator at Brock University (Ontario)
🏢 Brock University
📍 Ontario